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Underground Drill Product Master at Sandvik


2023-03-02 Posted on
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Job Description

About the job
  • Provide on-site technical assistance to resolve issues.
  • Develop customer relationships to ensure customers have a positive experience and remain loyal to the Sandvik brand.
  • Provide technical training to the service network on proper operation, maintenance and troubleshooting practices.
  • Provide technical support to end users, operators, and service personnel in cases of complex technical issues.
  • Provide relevant feedback to Technical Support Team and relevant Factory Product Engineering to enable improvements to the equipment or its operation.
  • Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
  • Review spare parts recommendations with Parts BLM organization
  • Provide information on accuracy of Machine Life Operating Costs (MLOC)
  • Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 17th March, 2023

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