Job Description

Job Summary:

• Maximize organizational revenues by assuring the end-to-end effectiveness of the Mobile Money revenue management chain. • Identify areas of possible revenue leakages and recommend mitigation measures to the process owners and follow up to ensure corrective measures. • This is in addition to dealing with fraud activities within the Fintech space. (IFRS)

Job Role

• Lead in ensuring that all fintech controls are rolled out and executed according to the approved frequency • Implementing additional controls outside the Group control framework to mitigate emerging Fintech risks. • Ensuring that exceptions and anomalies picked up during the performance of various control activities are investigated and reported on • Lead the verification of the integrity of the Fintech Billing Systems through rating checks. • Ensure that Margin Analysis is carried out for Partner and commission invoices to ensure optimal Gross Margins. • Manage team performance of Activity calendar by setting targets, assign and review the performance and allocation of Activity Calendar activities • Ensure Issues are logged, monitored and closed on predefined template within agreed SLA’s. • Regular and accurate quantification of confirmed issues to provide management indication of potential benefits • Prepare, support and represent team at Steercom and SPOC forums • Contribute and prepare with Senior Manager the team monthly and quarterly reports • Assist in new product development by inputting into product design, risk/return or cost/benefit of new product and services

Strategic Planning & Thinking

• Analyze the organization’s wider environment and draw conclusions about the impact of events and activities; guide the team to create solutions that deliver value in line with the business plans • Develops and implements organization wide policy by determining target audience, building coalitions with the appropriate population, and developing a budget

Critical Thinking

• Introduces new approaches that may have been tried elsewhere • Examines situations from multiple or different perspectives • Recognizes points for improvement and uses imagination to solve problems

Analytical Thinking

• Organizes, classifies and synthesizes the data into fundamental issues • From the information, identifies the most probable causes of the problem. • Reduces the information down into manageable components • Identifies the logical outcomes from analyzing the data collected

Decision Making Based on Decision Modelling

• Maintains the utmost integrity and behaves ethically at all times • Identifies gaps in information and makes informed assumptions in order to take timely action. • Addresses very complex issues and makes a judgment call on the need for additional analysis or the business necessity to take a timely decision, with the available information • Demonstrates basic understanding of different decision models

Integrated Analytics

• Leads the business insights strategy for the organization and makes a significant contribution to the overall strategic planning process • Is considered highly influential and credible in providing customer, market and business insights to inform and improve the quality of decision making across the organization.

Qualification Required & Experience

Education

• A minimum of First Degree in Computer Science, Telecommunication Engineering, Mathematics or Accounting. • Professional qualification in Accounting, Information Technology or Telecommunication Engineering a must.

Experience

• At least 5 years of experience in Revenue Assurance in the telecommunications sector, with at least 3 years in a supervisory position.

Professional/Technical competencies:

• Good Knowledge of the mechanics of telecommunications. • Knowledge of Telco billing principles and operation. • Knowledge of Fintech Risks and mitigations. • Good knowledge of the Revenue Management chain in telecommunications • Good knowledge of IT and IT Systems • Good quantitative and analytical skills • Financial analysis skills

Skills / physical competencies:

• Ability to manage self and be a team player, good conflict management, ability to take and manage accountability • Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently • Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports • Personal Skills – Trustworthy, integrity and ethical in dealings • Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively • Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization • Global thinker, Analytical thinking and Problem-solving abilities.

Skill in Resource Management

NB: The Incumbent must maintain strict confidentiality always.

Location: Accra

Method of Application