Vodafone Ghana Jobs 2021


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Job Description

Job Title: Account Manager

Role Purpose

  • To safeguard and grow revenue for Vodafone Wholesale through acquisition and retention of business as may be determined by the business.
  • Work as part of the Vodafone Wholesale Sales Team to drive aggressive sales.
  • Prospecting for Leads
  • Pitching for Deals
  • Negotiating and Closing Deals
  • Will own specific Accounts and drive business growth through Customer Relations/Account Management.
  • Regular Customer Engagement – Twice a month for HVC and Once a month for other customers.
  • Keep customers constantly updated on business development
  • To meet annual targets for sales and revenues and ensuring profitability and customer satisfaction as may be determined by the business for each Financial Year

Key Accountabilities

  • Evaluation of business opportunities.
  • Monitoring and evaluating marketing plans.
  • Identifying, contacting and establishing new business through effective approaches.
  • Developing marketing presentations and generating business specific service level agreements
  • Maintain effective working relationships with internal suppliers such as the VFW Sales Team, Sales Engineer and customers.
  • Provide account data to the Sales Manager for developing a sales plan and monitoring its implementation
  • Develop contact strategies and account development plans (ADP) for each of the named accounts.
  • Use relevant metrics and measures to routinely monitor progress against targets and take appropriate action to ensure targets are met or exceeded.
  • Provide sales performance data to support management decision-making.
  • Full integration of quality management processes within all sales activities and ensuring effective deployment on a day-to-day basis.
  • Responsible for Receivables for respective Accounts and will resolve all billing disputes as may arise through reconciliation of Accounts with the support of the Billing Team.

Qualification and Technical Skills

  • Three (3) year experience in Sales in the Telecoms Industry.
  • First Degree in Business Administration or any relevant discipline.
  • Professional membership of the relevant professional body (advantage)
  • Must be fluent in English.
  • Ability to communicate effectively with all stakeholders in a clear and comprehensive terms.
  • Ability to operate in matrix teams.
  • Actively support the achievement of Sales targets for revenue, profits and customer satisfaction.
  • Ability to work on multiple projects simultaneously.
  • Ability to exercise “thought leadership” throughout Vodafone Ghana and customer organisations.
  • Ability to quickly respond to changing priorities and business requirements and to accommodate these within longer term plans and strategies.
  • Analytical thinker who can plan and execute action to exploit business opportunities.
  • Ability to understand the needs of colleagues and to apply communications and persuasions skills in a matrix environment to achieve objectives.
  • Ability to present compelling arguments for proposed technical solutions.

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