Supervisory Contractor, Digital Marketing & Social Media

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Supervisory Contractor, Digital Marketing & Social Media


• Assist in the planning, implementation of MTN Digital Marketing Strategy and monitoring of MTN Ghanas Digital Marketing channels.

Job Role

Key Tasks:

• Assist with continuous monitoring and evaluation of Digital Channel in line with customer feedbacks, products KPIs and market dynamics.
• Assist with implementing new methodologies and become an internal ambassador of new digital frameworks.
• Assist agency with optimizing digital marketing campaigns included but not limited to app install campaigns, awareness campaigns, social media marketing campaigns
• Assist with coordinating social media content schedule and liaise with the agency resources to ensure KPIs are met
• Assist with coordinating the creation of digital marketing campaigns and assets, including, but not limited to: social media content and copy, digital banners, animations and other digital marketing collateral.
• Assist with coordinating on ground digital marketing activities during events and activations.
• Assist with monitoring digital marketing campaigns and generate actionable reports for goal tracking, customer acquisition metrics and other digital marketing initiatives.
• Assist with generating daily, weekly, monthly, quarterly and ad hoc performance reports including but not limited to: Online sentiment analysis, competitor analysis, campaign performance, channel performance.


• Dynamic and highly competitive telecommunication & ICT industry
• Highly monitored environment
• Diverse Cultural environment
• Global best practices & standards alignment
• Performance driven environment

Educational Requirements & Qualifications


• A Bachelors Degree in Marketing or a related field of study.


• 2 years relevant experience in a similar role


Professional/Technical competencies:

• Knowledge and experience with Adobe Creative Suite or online content creation tools
• Basic knowledge and Experience with Website Content Management Systems (ex. WordPress) & web analytics ( google analytics)
• Strong analytical skills as well as experience working with social digital monitoring tools (including brandwatch, Meltwater, Sysomos etc )
• A strong understanding of paid Digital Marketing campaigns , PPC , SEO, SEM
• A strong understanding of digital marketing campaign setup and optimization
• Passionate about providing outstanding digital content to drive engagement and reach

Good knowledge of social media content formats

Skills & Physical Competencies:

• Ability to manage self and be a team player, good conflict management, ability to take and manage accountability
• Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
• Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
• Versatile and engaging copy-writing skills (creative, technical, promotional)
• Global thinker, Analytical thinking and Problem solving abilities

NB: The Incumbent must always maintain strict confidentiality

Location: Accra

Contact address

How to apply

Apply by email

Job Information

    • Full Time
    • Bachelors Degree
    • 1 - 3 Years
    • Management
    • Greater Accra
    • Accra
    • 22-June-2021
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