Sales Support Officer

Share and send to your friends !

Sales Support Officer

Firmus Advisory

Our client, one of the leading automobile companies in Ghana is seeking to employ for the following position as Sales Support Officer

Job Purpose-

• To coordinate and provide sales support to customers by working with Distributors in West African countries.

Specific Responsibilities-

• Engage in regular outdoor sales and marketing activities in West African countries
• Provide insights and take the necessary action to increase brand awareness.
• Conduct market research projects (data collection, feedback etc.)
• Generates and processes new sales leads as necessary
• Communicate with distributors and dealers in West Africa countries and solve problems as necessary
• Follow up with customers to make sure that they are satisfied with a particular product
• Meets with Distributors and Dealers to make sure that sales people are doing their job correctly
• Provide any necessary data or reports to the sales team
• Exert attention to detail, as customers may have the same problems; reports the problems as necessary
• Arrange appointments with clients and sales team
• Responding to customers emails, texts, and phone calls
• Update all contact information for clients
• Deal with any customer complaints and resolves the issue

Educational Requirements & Qualifications

• Excellent French and English Proficiency is a MUST
• Bachelors Degree in Business Administration, Marketing. Economics or Social Sciences. A professional qualification and or Master of Business Administration will be an added advantage;
• Minimum of 3-5 years of relevant work experience in the retail and wholesale industry
• Work will involve frequent travels so candidate must be ready and able to do so on short notice.
• A good working understanding and previous work experience in Togo, Benin and other Francophone countries in West Africa will be an added advantage
• Excellent analytical, reasoning and problem-solving skills
• Good computer skills, including proficiency in MS Office and critically Excel is a required criterion High energy, Results-oriented, strategic thinker and planner
• Must be Resident in Accra or Tema.
• Age requirement - not more than 35years of age.
• Ability to drive and must hold a valid Driving license
• Knowledge of motorcycle and automobile industry will be an added advantage

Key Skills and Competencies

• Strong organizational and planning skills; and experience of project management
• Excellent interpersonal skills, including ability to undertake high-level representation.
• Excellent French and English oral and written communications skills, including public speaking.
• Ability to work under pressure. independently and with limited supervision.
• Time-Oriented. Basic Math Skills
• Consumer Relations, Crisis Management
• Reporting Skills, Administrative Skills, Attention to Detail

Location- Ghana

Contact address

How to apply

Apply by email

Job Information

    • Full Time
    • Bachelors Degree
    • Not Needed
    • Sales & Marketing
    • Ghana
    • Ghana
    • 20-April-2021
Sales Executives Confidential • Contribute to the execution of the Business Plan and Marketing Plans of the company • Increase Sales and Marketing share. Job Responsibilities- • Achieve Sales and…
Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. We are looking for a Country Sales Lead to join…
BIC® products are recognized all over the world for their quality, safety, affordability, and ease of use. The ballpoint pen, the pocket lighter, and the shaver are all part of the…