This role is responsible for ensuring appropriate training programs are designed and delivered in line with the needs of the business.

Job Description

Job Title: Training Manager

• Identify and assess the training needs of the organization through job analysis, career paths and consultation with sales managers/area managers.
• Develop training manuals that target tangible results.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess sales employees’ skills, performance and productivity to identify areas of improvement.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members, trainers and management.
• Create a curriculum to facilitate strategic training based on the organization’s goals.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Manage the technologies and technical personnel required to develop, manage and deliver training.

Minimum Qualifications/Experience

• Familiarity with modern and traditional training methods
• Excellent leadership and motivational skills
• Ability to plan, manage time and multitask effectively
• Advanced computer skills
• Strong verbal and written communication skills
• Advanced record-keeping skills
• Excellent decision-making and problem-solving skills
• Good collaboration and teamwork skills
• Candidates with similar experience in previous roles are preferred.