MTN Ghana Jobs 2022

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Job Description

Job Title: Manager Customer Insight Base Distribution & Lead generation 

Education:

  • University degree in Computer Science, Marketing, Statistics, or related disciplines
  • Working skills in SQL & Power BI is a must
  • Knowledge of Pricing and statistical modelling will be a plus

Experience:

  • Minimum of 5 years of relevant work experience. 3 years of which must have been in the Telecoms industry in a supervisory role.
  • Prior experience in base management (preferred)

Competencies

Knowledge:

  • Demonstrated leadership in base analytics within a large organisation
  • Experience in commercialisation and automation of analysis
  • Commercially acumen
  • Strong knowledge of Telco/Techco products and service offerings to customers
  • Sound knowledge of business and CVM systems principles
  • Practices, techniques and theories of CVM reporting and internal controls
  • CVM standards, practices, and techniques
  • Profound ability to interpret information and understand underlying commercial drivers of performance of ICT industry
  • Proven knowledge to create and manage a high-performance analytics team
  • Bridge between Marketing and Technology – Ability to work with business intelligence units and IT to define system and reporting requirements

Skills / physical competencies:

  • Ability to manage self and be a team player, good conflict management, take and manage accountability
  • Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
  • Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
  • Personal Skills – trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on plans, priorities, and demonstrable results in a demanding and fast-moving environment
  • and shares knowledge effectively
  • Organisational Positioning Skills – Good written and verbal communication – ability to communicate effectively with senior executives to get buy-in and share results and with the CVM and commercial teams to achieve implementation,
  • Strong presentation skills and commitment to the organization
  • Strategic Skills – Global thinker, Analytical thinking, and Problem-solving abilities.
  • Consultative and facilitating Skills
  • Influencing skills
  • Investigative skills

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