Bolt Jobs 2021


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Bolt Food is looking for a passionate Account Specialist to drive our business, developing, managing and growing our partner restaurants in Ghana.

Job Description

Job Title: Account Specialist

As an  Account Specialist  you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities – supporting local execution of our global projects or being the Account Manager`s right hand in managing our business priorities.

Your daily adventures will include :

  • Manage and organize eater-facing campaigns ensuring that all processes are in place at the city level to maximize campaign performance
  • Analyze market specific behaviour to gain insights and support the team in improving customer experience
  • Support the execution of our operational strategy, solve daily commercial and operational issues
  • Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
  • Help to re-negotiate restaurant contract conditions such as commission rates and campaign plans
  • Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

What we are looking for :

  • 1-2 years of experience, preferably in Account Management, Consulting, Business Development
  • Good analytical skills: ability to interpret and present data to generate insights and support decision-making
  • Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
  • Commercial vein: ability to build professional relationships with business partners using listening, negotiation and persuasion skills
  • Ownership: ability proactively find solutions to business problems
  • Passion: drive to work with new technologies or with food tech
  • Excellent communicator: ability to effectively communicate with many stakeholders involved
  • Good project manager skills: capable managing multiple projects, resources, priorities and time
  • Minimum language requirements: Native or Business level English speaker

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