Call Center Executives

Share and send to your friends !

Call Center Executives

Quick Credit and Investment Micro-Credit LTD

• Obtaining client information by answering telephone calls; interviewing clients; verifying information and entering same into a web-based database
• Determining Clients eligibility for the companys products by comparing client information to established requirements and policies.
• Educating clients by explaining procedures; requirements, answering questions and also providing information.
• Receiving and handling customer complaints in a timely manner.
• Maintaining communication equipment by reporting fault and problems.
• Maintaining and improving quality results by adhering to standards and guidelines and also recommending for improved performance.

Skills Requirements:

• Excellent Verbal communication
• Excellent Phone skills
• Good listening skills
• Excellent Data entry skills
• A good team player
• Excellent Attention to details
• Great sense of professionalism
• Ability to Multi-task
• The applicant must be able to speak good English and two of the following languages

a. Wala
b. Dagbani
c. Frafra
d. Hausa

Educational Requirements & Qualifications

Education, Experience, and Licensing Requirements:

• Minimum of HND
• Previous customer service experience, especially in the financial industry preferred.

Location- Accra

Contact address

How to apply

Apply by email

Job Information

    • Full Time
    • Other Qualification
    • Not Needed
    • Office & Admin
    • Greater Accra
    • Accra
    • 18-Feb-2021
Audit Assistant Veritas Associates • Successful candidates will be assisting in carrying out quality audit • Services to clients, prepare financial reports, ensuring compliance with tax regulations and identifying financial…
Responsibilities: • Curate live updates around various topics and events across civic integrity, local news, misinformation, entertainment and sports for Twitter customers • Weave together stories from sequences of Tweets…
Credit Analyst Quick Credit and Investment Micro-Credit LTD • The credit analyst shall be responsible for direct supervision of Field /Recovery Officers in the area of assessment, analysis of loan…
Quantity Surveyor Confidential A new construction company based in Accra and other francophone countries is looking for qualified staff- Quantity Surveyor Educational Requirements & Qualifications • Experience in steel &…
Call Center Executives Quick Credit & Investment Micro-Credit LTD QUICK CREDIT & INVESTMENT MICRO-CREDIT LIMITED, a non-bank financial institution located in Ghana requires the services of energetic CALL CENTER EXECUTIVES….