Vodafone Ghana Vacancies 2021

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Role Purpose

Manage the IT Department to deliver and operate reliable, scalable and efficient systems to bring business benefit.Also to deliver and maintain a fully functional, performant and scalable IT Wide Area network across the country.

Job Description

Job Title: Head of IT

Manage the IT department to meet strategic business goals and performance levels, as measured by key performance indicators (KPI).

Job Responsibility

  • Contribute to the formulation of a Technology strategy and plan which supports Vodafone Ghana’s medium-term business goals to create and deliver shareholder value.
  • Participate in and contribute to overall business strategy for the OpCo.
  • Deliver a transformation of the IT system landscape in order to equip business to reach its goals.
  • Develop IT capability in response to agreed customer requirements in full compliance with strategy and governance procedures.
  • Meet financial targets (CAPEX, OPEX) in line with overall OpCo Targets.
  • Provide clear objectives and targets for all direct reports, including regular performance reviews and one-to-one coaching.
  • Be instrumental in ensuring buy-in for business strategy, and work with the department to translate the strategy into concrete IT deliverables
  • Champion cost-effectiveness and cost-consciousness amongst staff within IT.
  • To provide visible leadership, creating a high performance culture and developing a world-class technical team, that is admired by the industry.
  • Drive and manage the relationship with key stakeholders and vendors.
  • Manage Operational Support Systems (OSS)
  • Manage all Business Support Systems (BSS)


Technical / Professional Skills

  • Degree in Computer Science/Computer Engineering or related discipline / experience.
  • Minimum 10 Years in IT Management, preferably Telco environment.
  • Minimum of 10 years’ experience in IT and related roles especially in Operations.
  • High level understanding of IT Architecture and design
  • Full alignment on OEM roadmaps and technology advances
  • Understanding of Datacentre Technologies and Operations
  • Understanding on Application Operations methodologies
  • ITIL Certification

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